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The
Free Cell Phones Company: Privacy Notice
What Information We Collect and How We Use It Personally Identifiable Information When you place an order for products or services we collect certain types of personally identifiable information including (1) contact information, such as name, address, e-mail address, and telephone number; (2) credit card and ID verification information, such as credit card number, date of birth, Social Security Number, and Driver's License Number, and (3) information about your employer. We use this information to process requests for products and services, which includes running a credit history check for wireless service activation. We perform a standard industry credit check by inputting your data into the wireless carrier's system. Once the carrier runs the check, it informs us of an applicant's approval status so that we can either process the order where the credit is approved or notify those applicants who have not been approved of their status. Aside from approval status information, we do not have access to an applicant's credit-history information. We also use collected information to communicate with you, such as to notify you (through e-mails and newsletters) about updates to products, to send you order confirmations, or to provide you with important product warranty or safety information. In addition, we use contact information you provide to respond to your inquiries about our offerings, and to offer you, by means of e-mail or through our newsletter, additional products, programs or services that we believe may be of interest to you. Supplementation of Information We may, from time to time, supplement the information we collect online with outside records (e.g., information from our Strategic Partners or from wireless providers) to enhance our ability to serve you, to tailor our content to you, and to offer you opportunities to purchase products or services that we believe may be of interest to you. Sharing of Your information Agents and contractors who have access to personally identifiable information are required to protect it in a manner that is consistent with this Privacy Notice by, for example, not using the information for any purpose other than to carry out the services they are performing for The Free Cell Phones Company. To fulfill your requests for products and services, we may need to share some of your personally identifiable information with both the wireless provider from which you would like to request service and the "Strategic Partner" through which you accessed The Free Cell Phones Company. More specifically, when you place an order for wireless services, we will share names, contact information, and other information that is necessary for the wireless carrier to provide you with its services. The provider may use this information for credit approval, service activation, and from time to time, for its own marketing purposes. You should consult the wireless providers' respective privacy policies, as this Notice does not cover their use of your information. In addition, if you access The Free Cell Phones Company through a third-party site, such as one of our Strategic Partners' sites, we also may need to report certain personally identifiable information (e.g., name and e-mail address) back to that Web site. As we explain further below in the section that follows, we will tell you at the point of collection if we will share personally identifiable information with the Strategic Partner through which you access the The Free Cell Phones Company service. In addition, we will share aggregated demographic information with our Strategic Partners, wireless providers and advertisers. This is not linked to any personally identifiable information. Our Collection of Personally Identifiable Information Through a Third-party Web Site To provide you with content and service, we have relationships with many of the best service and content companies. As a result of these relationships, you can access The Free Cell Phones Company through a third-party Web site. You can recognize most of the The Free Cell Phones Company pages on these third-party sites by looking for the joint branding of The Free Cell Phones Company and a third-party company. For example, if you see a logo on the page that says "Powered by The Free Cell Phones Company," you are on a co-branded page. Whenever you provide registration information on a co-branded page, that data may be shared with the third-party site through which you access The Free Cell Phones Company. If personally identifiable information may be provided to such a third party, we will inform you at the point of collection and provide you with an opportunity to tell us not to share your personally identifiable information. We encourage you to read the privacy policies of such third parties, as this Notice does not cover their use of information. Live Help Function To better serve you and respond to your questions regarding our products or services, we may also maintain a Live Help function through which we can respond, in real time, to your questions about our products and services. This information enables us to understand the types of questions our users have about our products and services so that we may continue to improve our content and offerings. Non-Personally Identifiable Information We may collect certain non-personally identifiable information about our visitors when you visit many of our Web pages such as the type of browser you are using (e.g., Netscape, Internet Explorer), the type of operating system you are using, (e.g., Windows '98 or Mac OS) and the domain name of your Internet service provider (e.g., America Online, Earthlink). We use the non-personally identifiable information that we collect to improve the design and content of our service pages and to enable us to personalize your Internet experience. We also may use this information in the aggregate to analyze service usage. Legal Process/Disclaimer We may disclose personally identifiable information in response to legal process or when we believe in good faith that the law requires it, for example, in response to a court order, subpoena or a law enforcement agency's request Choices/Opt
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Security
All information submitted is protected by our secure server, which automatically encrypts your personally identifiable information so that it cannot be read while travelling over the Internet. Reviewing
Your Information To protect your privacy and security, we will take reasonable steps to help verify your identity before granting access or making corrections. Notification
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- 2003 The Free Cell Phones Company. All rights reserved. |